Work Life Balance An Alien Concept in India

Work-life Balance Is An Alien Concept in India’s Workplaces

In the late 1990s, at a leading Indian business magazine, its editor had a simple yardstick to gauge productivity, performance, and often also the commitment of his team of journalists. Those who worked the longest hours every day were assessed to be the stars of the editorial team. It wasn’t uncommon for those who worked there–reporters, editors, designers, and so on–to put in ridiculously long hours, working through weekends, and clocking more than 12-14 hours a day, seven days a week.

The long hours were not really necessary. At the time, the said magazine was not known for being a news-oriented publication that had to chase breaking news but instead it focused on issues of corporate management, and systems and processes that companies adopted to make themselves more efficient. It ran detailed in-depth articles that required research and surveys but nothing that needed its staff members to work as they did. Leaving office to go home after, say, a 12-hour day, was akin to blasphemy and gallows humour prevailed at work with colleagues jokingly comparing themselves to prisoners at Auschwitz and slaves rowing galley ships.

It was an era when that sort of thing was not rare elsewhere in India’s working world as well. At an American bank’s India headquarters in Bombay (as Mumbai was still called those days), you could see young freshly recruited B-School graduates scurrying about carrying files or pieces of paper trying to look busy and impress their bosses. They would usually compete with each other to see who could start their day earliest and leave last. Looking busy was the aim and goal for everyone in a bid to seem productive and important.

The culture of long workdays and a workweek that routinely spills into the weekends has persisted–perhaps not anymore at that aforementioned magazine but at swathes of companies across industries in India.

Recently, a tragic incident occurred involving a young employee at Ernst & Young (EY), a global firm that offers accounting, tax, and consulting services in India. Anna Sebastian Perayil, a 26-year-old who had joined the Pune office of EY, committed suicide in July 2024. Her mother reported that she was overworked, which has led to an investigation into the work environment at the firm.

This incident has raised significant concerns about workplace culture and the pressures faced by young professionals in demanding roles. It’s a reminder of the importance of maintaining a healthy work-life balance and ensuring supportive work environments.

The truth is that work-life balance is largely an alien concept in Indian workplaces. The number of hours that employed Indians have to put in is staggering compared to most other places in the world.

India does indeed have some of the longest working hours globally. According to studies, the average workweek in India is officially around 48-52 hours (but it often exceeds this and can go up to 60-70 hours). Even in China, which is known for its long workweeks, the range is 46-48. In the US, it is 40-44; in the UK, it is 37-40; and in Germany, it is 34-38. In France, it is legally mandated to not exceed 35 hours. In some countries, the workweek has been reduced by law–such as in South Korea, where it was reduced in 2018 from 52 to 40-44. And, in other European countries, it has always been low–in Netherlands it is 32-36 hours; and in Denmark it is 37 hours.

Part of the reason for long working hours is development. India and many developing nations are in a crucial phase of economic growth where productivity and output are prioritised to compete globally. Workers often feel compelled to put in longer hours to secure their positions and advance in their careers, especially given the large labour pool and high competition for jobs.

While many developed European countries mandate 35-40 hours, the US Fair Labour Standards Act sets 40 as the standard. In contrast, the Indian Factories’ Act prescribes 48 hours per week.

ALSO READ: ‘If Your Job Is Causing Mental You Stress, Dump It’

India often sees actual working hours exceed official limits. Overtime is common and sometimes unpaid. Many workers in informal sectors work even longer. In IT/Tech, they can range from 45-55 hours; in manufacturing, it can be 48-60 hours; in retail 50-60 hours; in banking 45-50 hours; and in small businesses they can exceed 60 hours. 

Many Indians work 6 days a week versus 5 days in Western countries; lunch breaks are often shorter (30 mins versus one hour in Europe); and commute times in Indian cities (often 2-3 hours daily) effectively extend the workday. Not surprisingly, most data show India consistently ranking among the countries with the longest working hours, significantly higher than most developed nations.

There are cultural and historical factors that also affect how much Indians work. Traditional values in India often emphasise hard work and sacrifice as virtues. The concept of “work is worship” (karma yoga) is deeply embedded in Indian culture. Additionally, the colonial legacy of long working hours in manufacturing and agriculture has influenced modern work culture.

In some cases, long workdays are an economic necessity. Lower average wages mean many workers need to put in longer hours to earn sufficient income. Multiple jobs or overtime work is common to meet basic needs and aspirations for a better life.

India’s labour laws are also not enforced strongly. Many sectors lack strong unions or worker protection mechanisms that could advocate for shorter working hours or better work-life balance.

The fact that India is the world’s most populous country is another huge factor. Just take a look at the numbers. India’s working age population (15-64) is around 950 million. Those actually working or seeking work is around 470 million. Yet, only 100-120 million are formally employed and as many as 300-320 million are informally employed in jobs that are unregulated and where workers have scant rights. 

So high population density creates intense competition for jobs, leading to a culture where showing commitment through long hours becomes necessary for job security. The fear of being replaced makes workers hesitant to demand better working conditions.

These factors create a cycle where long working hours become normalised, making it difficult to shift towards a more balanced work culture. While some multinational companies and startups are introducing more flexible policies, the broader work culture remains demanding, especially in traditional sectors and small businesses.

Yet, much more needs to be done. It is not difficult to understand that very long hours, besides taking their toll on the physical and mental health of workers, can be counterproductive for employers as well because such workers are prone to burnout, human error, and decline in productivity. 

Some employers, including topnotch celebrity entrepreneurs, don’t seem to realise that. Last year, N.R. Narayan Murthy, a founder of India’s marquee brand IT company, Infosys, suggested young Indians should work 70 hours/week (versus the standard 40-48) He cited the need to increase India’s productivity to compete with rapidly growing economies and referenced post-war Germany and Japan’s work culture as examples.

Many saw it as promoting toxic work culture at companies and were concerned about its impact on mental health and work-life balance. Productivity is not only about long hours and is post-war Germany or Japan a relevant comparison with India in 2024?

When the world is moving towards shorter workweeks and studies show that long workweeks have not really increased productivity or efficiency and can instead be counter-productive, does a 70-hour week really make sense?

In the example of the magazine mentioned at the beginning of this article, the long workweeks were enforced by a stentorian editor who ruled by might and was notably bereft of empathy or concern for members of the team that he led–unless they were subservient bootlickers. That became a recipe for toxicity. Unfortunately, decades later, at many Indian companies across different industries that recipe is so common that it is normalised.

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Fight Back Work Pressure; Focus on Personal Growth

‘Fight Back Work Pressure; Focus on Personal Growth & Savings’

Himanshu Kohli, a techie employed with the IT sector, offers some advice to handle the hardships and toxic work culture in MNCs. His tips:

Many employees working in private organizations and MNCs often talk about their work pressure, tough deadlines and office stress. A lot of my friends across the industry frequently complain about keeping long hours, not just on weekdays but also on weekends. They confide how they feel choked under a toxic 24x7x365 hustle work culture.

An assignment that would take a few months to complete has to be completed in a month, a task that would take a few weeks has to be completed in one week, and work that should be done in a span of a few days should be over in a day and that of a day in a few hours. You get the drift? That is how it works in IT industry. The pressure is so immense that it takes a toll on people’s physical and mental wellbeing.

And yet, employees go on slogging because they have several obligations to fulfill; these could be repaying home loan or car EMIs or maintaining a certain lifestyle. The fear of not having a job and not being able to pay their EMI on time is horrifying. A lot of managers too want promotions/benefits and take undue advantage of this situation by redirecting more work to their subordinates to make matters worse.

And there is no scope of pushing back and tell your manager: NO. Employees hesitate in talking back to the manager. What if he humiliates me in front of other team members? Or what if the manager wouldn’t give me a good rating. In any case, job opportunities are few and far between. Societal pressure adds to this stress. Being educated and not having a job is looked down upon.

Nevertheless, a positive mindset can help one tide over these choppy waters. I feel that instead of getting bogged down and breaking under pressure, one needs to focus more on personal learnings, give more time to equip oneself with market essential skills and be self-trained. One can always look for better opportunities on the sidelines.

ALSO READ: ‘If Your Job Is Giving You Mental Stress, Dump It’

I must share that all of my friends who got terminated in the last few years were able to land a next job within a few months and they are in a much better place with better salaries. Ruining one’s health or ending life – such as in the case of E&Y employee recently – is really not the solution.

As adults, we need to create a proper work-life balance, take time out for hobbies, go out with our friends and family, keep our professional life separate from our personal life, take proper seven to eight hours of sleep, eat right and indulge in some sports activity… basically live one’s life rather than working like a machine.

There are so many things to do beyond your office. Hit a gym, pick up books on time management, hone you work skills and start investing in various money-saving banking instruments. When you see your money grow, it boosts your confidence. I have friends who have taken retirement from their job as they have enough corpus now and they gradually built a regular SIP (systematic investment plan).

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As told to Deepa Gupta

Workplace Stress is Common; So Are The Means To Tackle It

‘Workplace Stress is Common; So Are The Means To Tackle It’

Pervin Malhotra, a career counsellor with 25 years of experience, offers valuable insights into maintaining a work-life stress free balance. Her views:

Work stress these days is extremely common. We have heard many stories in the media and on social media platforms about many bright employees giving up on their career due to burnouts. Many of them opt out midway into their promising career graph because they are unable to cope with the pressure.

Well, if there is a problem, there must also be a solution. If there is work-related pressure, then there is a combination of strategies which can help mitigate, and even eliminate, this niggling problem. To start with, when you are given some project or targets in office, learn to prioritise it. Make a list of how to go about it. Try and complete the 20 percent work first and then tackle the rest of it. Be constantly aware that you should not be pulled up for deliverables. The primary tasks need to be finished first and delivered.

Then, hierarchy matters. You must know that delegating work will distribute it in the right manner and will also make it to the deadline. Distribute work to those it can be assigned to. Hand key tasks first. Prioritise them.

Time management is important. Breakdown tasks into slots. Finish all heavy work like research etc first and then get into the nitty gritty of the remaining work. This is called batch processing.

Use the Pareto principle. It applies where lot of tasks are seeking your attention at the same time. Here, the 80/20 rule is significant to determine what action will deliver the best benefits. It is a creative way of looking at your course of action and helps you organize your thoughts.

ALSO READ: ‘If Your Job Gives You Mental Stress, Dump It’

The Pomodoro Technique is mandatory. It is a method to manage your time where you take a five-minute break after focussed 25-minute work. But you have to be careful to not take a longer break than five minutes because then it will affect your chain of thoughts that might break or be lost. In those five minutes there is a lot you can do – have water, listen to music, get refreshed, chit-chat, say hello to colleagues, use the washroom, have a quick bite. It is a great way to improve your focus, cut out the distractions and prevent burnout.

These days lot of people work from home and end up working endlessly. Their time boundaries go for a toss. You need to create clearly defined boundaries in such a scenario especially with relation to time. Have set work timings, eat on time, be mindful of working from home. Just because you are working from home doesn’t mean you can keep working day and night and not have time for yourself, family or anything else.

Do breathing exercises. These eliminate stress in a big way. Do chair yoga. Stretch. Do pranayama. Keep it simple but move.

If it gets too toxic at your workplace, speak. Talk to your boss. Your colleagues. Communicate. Put forth your problem. Know your capability and say you can’t cope. It’s not the end of the world. Know that life is tough. Challenge yourself but don’t push beyond endurance. Each of us has a different physical and mental tolerance threshold. Physical exercise is a must. Try on the spot jogging. Your metabolism needs to be strong. Be careful of your diet.

Stay organised. Your desk must not be cluttered. Clear it at the end of each work day. Helps to keep your mind clear too. Clear your inbox. Declutter. If stress at work becomes overwhelming, seek help. Talk to parents, friends, therapists. Seek help from Helplines.

Stay positive. Learn to say NO. Leverage technology. And celebrate. Celebrate every small completed task, every deadline reached. In a large organisation, try and have a mentor. Get informal advice. He has been there longer than you. You will learn to tackle work and people from such a person.

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As told to Deepa Gupta

Is Your Office Giving You Mental Stress?

‘If Your Job Is Causing You Mental Stress, Dump It’

Gauri Joshi, a media educator and a former business reporter, changed six jobs in three years due to workplace toxicity. Her two cents for professionals struggling at work:

My first job was as a consultant for a leading PR agency, where we had four clients in the technology space. The first eight to nine months leading up to the completion of my probation were a dream: I could avail training, team culture and had supporting mentors as seniors. And then the reality knocked at my door.

As work load increased, I faced my first burnout. I wanted to request my seniors not to burden me with another client or more work but I was scared that as a rookie, this would hurt my growth. The load kept mounting. It was so overwhelming that I was clocking 15 hours a day. One evening, I suffered a panic attack. Thankfully, my mother was by my side.

I realised I needed help. During my therapy sessions, I found out what had gone wrong. I was honest and surcharged at work. I used to think my team would collapse if I didn’t turn up at office. My therapist helped me realise that my job was not my identity; I needed to be detached. Detachment from the role is tough in journalism and PR, but phone detox really helped, so did taking trips to other places.

I moved on to be a journalist. But that turned an out-of-the-firepan-into-the-fire kind of move. Although my start as a journalist was a breeze but what came as a cost to ambition was one of the most toxic newsrooms in the media world. In less than four months into the job, I was suicidal. My face had bloated; I suffered anxiety attacks; my eyes looked drugged and I didn’t feel like waking up. My partner had to step in and coerce me into resigning.

ALSO READ: Making Light of Moonlighting At Work

I took two weeks off after a severe burnout incident, and relished slow eating, talking to people not related to my work and also joined Zumba. Dance helped me cope with stress. I also joined a swimming class, and started meeting friends more often. I learnt that colleagues were not always your friends; HR department is not paid for your wellbeing; its loyalty lies towards the boss.

Currently, I am recovering from cortisol spikes. And I am happy being a school teacher now. Teaching is my ikigai – a reason for living. I also took up consultancy and started working on my start-up and a book so that I don’t confine myself to one role. My constant has been my family and my partner.

Hustle culture is lauded in India. Everyone thinks the employee hopping jobs is a problem, they don’t understand toxic clients or bosses as the reason for attrition. I had six jobs in three years, and this earned me a reputation. But I have learnt that that if your workplace is causing you stress, you have only one option: Leave it.

That’s my only advice. Your life is more precious than any job. I once turned down a handsome offer only because I had double-checked on Glassdoor and with my friends about its toxic work culture. In toxic environments, you will meet predators, sexual offenders, narcissists and gas-lighters who will make you feel like a cretin. Run away quick and fast. There is nothing more important in life than your physical and mental wellbeing.

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As told to Mamta Sharma