Banned 2.9 MN Accounts In Jan To Combat Abuse: WhatsApp

WhatsApp Services Partially Restored In India After Massive Outage

WhatsApp seemed to be partially restored in India and Android and iOS users were able to send and receive messages on the popular instant communication app that went down for almost two hours on Tuesday.

Users of the Meta-owned instant messaging and voice call platform had reported that they were unable to send group as well as personal chats during the outage. Users of WhatsApp web were also affected in the outage.
Meta had earlier acknowledged the disruption and said it was working to fix the outage.

“We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible,” a Meta spokesperson said.

Several other countries have also reported the issue with WhatsApp, according to trackers.

According to DownDetector, a website that reports on outages and other problems, many users reported issues in using WhatsApp since 3:17 AM EDT (12:30 pm IST) as per the DownDetector tracker.

Affected regions based on Downdetector’s heat map include major cities like Mumbai, Delhi, Kolkata, Bengaluru, Chennai, and Hyderabad as well as Nagpur and Lucknow among others.

After services were restored users headed to Twitter to share. Check out some of the reactions here:

One user shared an image from a scene of ‘Peaky Blinders’, a gangster drama web series.

Another user could not contain their happiness as they posted a series of dancing emoticons.

Some users also heaved a sigh of relief, through pictures like this one.

According to Downdetector, 70 percent of WhatsApp users reported issues in sending messages, while 24 percent had issues with server connection and 7 percent said they were facing app issues.

On October 5, 2021, Instagram, WhatsApp, and Facebook stopped working for over six hours. It took over six hours for Facebook to resolve the issue that the company claimed arose due to a faulty configuration change. The WhatsApp outage affected an estimated 3.5 billion users across the globe. (ANI)

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Google For Anti-Competitive Practices

Rs 1,338 Cr Penalty On Google For Anti-Competitive Practices

The Competition Commission of India (CCI) has imposed a penalty of Rs 1,337.76 crore on tech giant Google for abusing its dominant position in multiple markets in the Android mobile device ecosystem, apart from issuing cease and desist orders.

The Commission also directed Google to modify its conduct within a defined timeline.
The Commission examined various practices of Google in the matter of licensing of Android mobile operating system and various proprietary mobile applications of Google namely Play Store, Google Search, Google Chrome, and YouTube.

During the course of the inquiry, Google argued about the competitive constraints being faced by Apple, CCI said in a statement.

In relation to understanding the extent of competition between Google’s Android ecosystem and Apple’s iOS ecosystem, the Commission said it noted the differences in the two business models which affect the underlying incentives of business decisions.

The Commission said that Apple’s business was primarily based on a vertically integrated smart device ecosystem that focuses on the sale of high-end smart devices with state-of-the-art software components. Whereas Google’s business was found to be driven by the ultimate intent of increasing users on its platforms so that they interact with its revenue-earning service, which means, an online search which directly affects the sale of online advertising services by Google.

Further, in relation to app stores, the Commission said it noted that the demand for the same comes from three different sets of consumers with smart device original equipment manufacturers (OEMs) who wish to install an app store to make their smart devices commercially viable and marketable; app developers, who want to offer their services to the end-users; and end users to wish to access app stores to access content or avail other services.

The Commission said it had examined the substitutability between Google’s Play Store for Android OS and Apple’s App Store for iOS from the perspective of all three demand constituents and found that there is no substitutability between Google’s Play Store and Apple’s App Store.

The Commission further noted that there might be some degree of competition between the two mobile ecosystems — Android and Apple, however, that too is also limited at the time of deciding as to which device to buy. Based on its assessment, the Commission found Google to be dominant in all the mentioned relevant markets.

The CCI concluded that mandatory pre-installation of the entire Google Mobile Suite (GMS) under MADA (with no option to un-install the same) and their prominent placement amounts to imposition of an unfair condition on the device manufacturers and thereby in contravention of the provisions of Section 4(2)(a)(i) of the relevant Act. These obligations are also found to be in the nature of supplementary obligations imposed by Google on OEMs and thus, in contravention of Section 4(2)(d) of the Act.

It said Google has perpetuated its dominant position in the online search market resulting in the denial of market access for competing search apps in contravention of Section 4(2)(c) of the Act.

It also concluded that Google has leveraged its dominant position in the app store market for Android OS to protect its position in online general search in contravention of Section 4(2)(e) of the Act and that Google has leveraged its dominant position in the app store market for Android OS to enter as well as protect its position in non-OS specific web browser market through Google Chrome App.

It noted that Google has leveraged its dominant position in the app store market for Android OS to enter as well as protect its position in the OVHPs market through YouTube and thereby contravened provisions of Section 4(2)(e) of the Act.

The CCI also concluded that Google, by making pre-installation of Google’s proprietary apps (particularly Google Play Store) conditional upon signing of AFA/ ACC for all android devices manufactured/ distributed/ marketed by device manufacturers, has reduced the ability and incentive of device manufacturers to develop and sell devices operating on alternative versions of Android i.e., Android forks and thereby limited technical or scientific development to the prejudice of the consumers, in violation of the provisions of Section 4(2)(b)(ii) of the Act.

The CCI also indicated some measures including that Google shall not incentivize or otherwise obligate OEMs not to sell smart devices based on Android forks and shall not restrict uninstalling of its pre-installed apps by the users.

In relation to the computation of penalty, the CCI noted that there were glaring inconsistencies and wide disclaimers in presenting various revenue data points by Google.

“However, in the interest of justice and with an intent of ensuring necessary market correction at the earliest, the CCI quantified the provisional monetary penalties on the basis of the data presented by Google. Accordingly, the CCI imposed a penalty of Rs. 1,337.76 crores upon Google on a provisional basis, for violating Section 4 of the Act,” a CCI release said.

It said Google has been given a time of 30 days to provide the requisite financial details and supporting documents. (ANI)

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